Progress Report – Accessibility Plan

General Information

This progress report has been prepared to meet our obligations under the Accessible Canada Act (ACA) and the Accessible Canada Regulations (ACR). It showcases the progress made by Transport Bernières Inc. in implementing our accessibility plan.

Please send your comments to our Director of Human Resources and Compliance or by mail to Transport Bernières Inc. at 1721 A.-R. Street. Décary Québec G1N 3Z7, by email at gbrochu@bernieres.ca or verbally by phone at 418-684-2420 ext. 2241.

You can use this contact information to request a copy of our accessibility plan and description of our feedback process in the following alternative formats: print, large print, braille, audio or electronic format that is compatible with adaptive technologies. Braille and audio formats can take up to 45 days. Print, large print, and electronic formats may take 7 business days.

You can use this contact information to request a copy of our accessibility plan and description of our feedback process in the following alternative formats: print, large print, braille, audio or electronic format that is compatible with adaptive technologies. Braille and audio formats can take up to 45 days. Print, large print, and electronic formats may take 7 business days.

Contact Us:

Feedback

We have not received any accessibility-related feedback since we published our plan.

Consultation

We meet with people with disabilities individually, at their request or following a work event. Following the meetings, an action plan is put in place to adjust to the employee’s reality.

Our Employment Equity Committee, which meets quarterly, is designated to address accessibility issues. Members discuss reported or newly identified barriers and seek to remove them or prevent future barriers.

Areas Targeted by Section 5 of the Accessible Canada Act (ACA)

Employment

Obstacle : Difficulty adjusting to night driving schedules
Update: Where possible, we adjust departure times to respect drivers’ biological clocks. In progress and in perpetual adjustment.
Barrier: Language difficulty (communicating in English or French for drivers)
Update: We favor written communication to allow the use of translation tools. In progress.
Barrier : Work/family balance
Update: As much as possible, we organize schedules to promote work/family balance (end of the shift on Friday morning and resumption on Sunday evening). In progress.
Barrier : Changing technologies in the field
Update: We offer continuing education in “one-to-one” mode, more adapted and without pressure. In progress and in perpetual adjustment.

Built Environment

Obstacle : Our fire alarms do not have a visual warning for the hearing impaired
Update: After evaluation, this measure has not been taken since there are unfortunately no job opportunities for people with hearing impairments within the company.

Information and Communication Technologies

Obstacle : Some functions of our communication system in the trucks are in English
Update: We are in communication with our provider to make all features available in French.

Communication, other than information and communication technology

Barrier: Internal memos are written in French only
Update: We have started to produce them in English as well. This report is an example of that.

Procurement of Goods, Services, and Facilities

Obstacle: No procedure for the evacuation of people with disabilities
Update: A policy/procedure will be developed by our OHS Manager

Design and Delivery of Programs and Services

Barrier: Accessibility is not always considered when implementing new procedures
Update: We now consider accessibility when implementing new procedures or when publishing internal memos.

Transportation

Barrier: Some of our office workers do not have a vehicle to get to work (traveling either by bus and/or taxi), which makes it more difficult for them to be in the office during inclement weather.
Update: We encourage teleworking when the weather makes it more difficult to travel by bus or bicycle, for example.

Other progress

Barrier: Publication of the plan in English
Update: We have translated our accessibility plan to make it available in both official languages.

Conclusion

We will continue to identify and remove barriers in collaboration with our Employment Equity Committee. This committee is responsible for identifying barriers, monitoring progress, and providing concrete feedback.

Our Director of Human Resources remains the primary point of contact for feedback on our accessibility plan. Feedback will be addressed in a timely manner, and temporary measures will be put in place as needed.

In accordance with the ACA’s timeline, we will publish an update to our accessibility plan no later than June 1, 2026 and we will publish another progress report no later than June 1, 2027.