Accessibility Plan

General Information

Please send your feedback to our Director of Human Resources and Compliance either by mail to Transport Bernières Inc. at 1721 A.-R. Décary Street, Québec G1N 3Z7, by email at gbrochu@bernieres.ca, or by phone at 418-684-2420 ext. 2241.

You may use the contact details below to request a copy of our accessibility plan and feedback process description in the following alternate formats: print, large print, braille, audio format, or electronic format compatible with assistive technologies for people with disabilities. We will provide the requested format as soon as possible. Braille and audio formats may take up to 45 days. Printed, large print, and electronic formats may take up to 7 business days.

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Consultation

We meet with employees with disabilities in person, either upon request or following a work-related event. After these meetings, an action plan is implemented to help both the employee and the company adjust to the employee’s disability.

Currently, no group consultations are in place. We plan to initiate this process starting with our existing Employment Equity Committee, which meets quarterly at the company’s headquarters. We will add an agenda item to establish priorities (identify reported or new barriers, eliminate and/or prevent future barriers).

Consulted Individuals: A description of this process will follow, including who we met with, a list of disability organizations (if consulted), and names of experts in the field.

Areas Targeted by Section 5 of the Accessible Canada Act (ACA)

Employment

Identified Barriers:

1 : Difficulty adapting to night driving schedules (drivers)
2 : Language barriers (communicating in French or English for drivers)
3 : Weekend shifts create challenges for our employees in balancing their professional and family responsibilities
4 : Difficulty adapting to technologies related to freight transport

Measures Taken/Planned:

Barrier 1 : Adjust driver schedules to better align with biological clocks.
Timeline: Ongoing and continuously adjusted.
Barrier 2 : Communicate in writing as much as possible to allow drivers to use translation tools.
Timeline: Ongoing.
Barrier 3 : Respect work-family balance by scheduling shifts from Sunday evening to Friday morning.
Timeline: Ongoing and continuously adjusted.
Barrier 4 : One-on-one continuous training to ease understanding.
Timeline: Ongoing and continuously adjusted.

Built Environment

Identified Barrier:

1 : Fire alarms lack visual alerts for hearing-impaired individuals

Measures Taken/Planned:

  • Contact fire alarm provider to install visual alerts.
    Timeline: Within the next 3 months.

Information and Communication Technologies

Identified Barrier:

1 : Some functions in truck communication systems are in English

Measures Taken/Planned:

  • Work with provider to make all functions available in French
    Timeline:  In progress.

Communication (Other Than ICT)

Identified Barrier:

1 : Internal memos are only written in French

Measures Taken/Planned:

  • Translate memos into English as well.
    Timeline:  Within the next 3 months.

Procurement of Goods, Services, and Facilities

Identified Barrier:

1 : No evacuation procedure for people with disabilities in case of fire

Measures Taken/Planned:

  • Ask Health and Safety Officer to establish a policy/procedure to assist employees with disabilities.
    Timeline:  Within the next 3 months.

Design and Delivery of Programs and Services

Identified Barrier:

1 : Accessibility is not always considered when implementing new procedures

Measures Taken/Planned:

  • Create a procedure to present new procedures to individuals with learning disabilities before publication.
    Timeline:  Within the next 6 months.

Transportation

Identified Barrier:

1 : Some office employees lack personal vehicles and rely on public transport or taxis, making attendance difficult during bad weather

Measures Taken/Planned:

  • Implement a policy to promote remote work.
    Timeline:  Within the next 3 months.

Conclusion

  • We primarily publish documents in French. Within the next year, we plan to translate them into English to accompany the French version.
  • At the next Employment Equity Committee meeting, we will prioritize the barriers identified in this report, establish a timeline, and monitor progress to meet accessibility goals.
  • Accountability measures will be included in the performance objectives of senior managers and executives.
  • The Employment Equity Committee will provide feedback to help implement our accessibility plan.Nous nous engageons au plus tard le 01er juin 2025 à publier notre rapport d’étape.
  • We commit to publishing progress reports on the implementation of our accessibility plan.
  • All feedback will be handled promptly by the Director of Human Resources. If feedback or suggestions fall outside this plan, temporary measures will be implemented and discussed at the next committee meeting.
  • We commit to publishing our progress report by June 1, 2025.
  • We will need a few months to evaluate progress on the actions outlined in our plan.

Feedback Process

You can use our feedback process to comment on:

  • Clarity of our documents
  • Implementation of our accessibility plan
  • Elimination of identified barriers
  • Accessibility plan and its clarity
  • Feedback process
  • Language used in our accessibility plan
  • Any other suggestions for communication

Please send your feedback to our Director of Human Resources, who is responsible for receiving accessibility-related feedback. You may send feedback by email, phone, or mail using the contact details below. Anonymous feedback is also accepted. We will acknowledge receipt in the same manner as received, unless submitted anonymously.

You may also request a copy of our accessibility plan and feedback process description in alternate formats: print, large print, braille, audio, or electronic format compatible with assistive technologies. We will provide the requested format as soon as possible. Braille and audio formats may take up to 45 days. Printed, large print, and electronic formats may take up to 15 days.

We will use the feedback received to help prepare our progress report and next accessibility plan.

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